If you have a complaint about ratings, field verification, diagnostic testing services, or reports issued by Viridiant, one of our Technical Advisors, or a HERS Rater under our Providership, please use the below form to register that complaint. Viridiant will review the information and provide an initial response within 5 business days.
Consumer ComplaintComplaints about Viridiant
Information about the Complaint Resolution Process
For more information on RESNET’s Complaint Resolution process, Standards, and Code of Ethics please see the following links:
- RESNET complaint resolution process webpage: http://www.resnet.us/complaint-resolution
- RESNET Standards of Practice webpage: http://www.resnet.us/professional/standards/practice
- RESNET Code of Ethics webpage: http://www.resnet.us/professional/standards/ethics
- File a code of ethics complaint: http://www.resnet.us/standards/complaint