Consumer Complaints

If you have a complaint about ratings, field verification, diagnostic testing services, or reports issued by Viridiant, one of our Technical Advisors, or a HERS Rater under our Providership, please use the below form to register that complaint. Viridiant will review the information and provide an initial response within 5 business days.

Consumer Complaint

Complaints about Viridiant

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Information about the Complaint Resolution Process

For more information on RESNET’s Complaint Resolution process, Standards, and Code of Ethics please see the following links:

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