Complaint Resolution Process

If you have a complaint about ratings, field verification, diagnostic testing services, or reports issued by Viridiant, one of our Technical Advisors, or a HERS Rater under our Providership, please use the below form to register that complaint. Viridiant will review the information and provide an initial response within 5 business days.

    Client Name*



    Address of Project*

    Address 2



    Zip Code*

    Services Received*


    Desired Resolution*

    Additional Comments?

    Preferred Method of Contact:*

    Information about the Complaint Resolution Process

    For more information on RESNET’s Complaint Resolution process, Standards, and Code of Ethics please see the following links: