Complaint Resolution Process

If you have a complaint about ratings, field verification, diagnostic testing services, or reports issued by Viridiant, one of our Technical Advisors, or a HERS Rater under our Providership, please use the below form to register that complaint. Viridiant will review the information and provide an initial response within 5 business days.

Client Name*

Email*

Phone*

Address of Project*

Address 2

City*

State*

Zip Code*

Services Received*

Complaint*

Desired Resolution*

Additional Comments?

Preferred Method of Contact:*

Information about the Complaint Resolution Process

For more information on RESNET’s Complaint Resolution process, Standards, and Code of Ethics please see the following links: